We always try to make things right when we hear that our professional services fell short of our clients' expectations. In the event that your service experience is like this, take the following actions: 

 

Utilise our                                   to submit your request for a complaint.

Complete the form with your personal information so that our Customer Service Department can find the booking file.

​

Please specify as much as you can about your issue so we may better understand the source of your dissatisfaction. We can take action more quickly and easily the more information we have.

 

What follows when you submit the form is as follows:

​

• Our team will review your case once we receive your complaint.

• We'll get in touch with the Team/Professional that handled your service to discuss what has happened.

• You will receive an update within 24 hours of the complaint being submitted.